• Masikio.com User Guide

    Consumers/Users registration

    1. Navigate to the "Account" menu and select "Sign Up"

    2. Fill the registration form and submit

    3. Check your email and activate your account following the instruction in the email

    4. Start writing feedback

    Service Providers/Organisations registration

    1. Search for your company/organisation and review the information if already enlisted.

    2. If the details are not correct, please register as a user using the email address on the company profile or contact us for any assistance.

    3. If not found, please register as a user using your company's contact centre email address or any appropriate company email address. To apply as Contact Center, just select the "Apply as Contact Center" button at the bottom of the user registration form before sumbitting.

    4. After email comfirmation, use the "Add Company" menu to enlist your company/organisation.

    5. The email address of the company must be the same as the earlier email used to register as a user since that user will be the administrator of the company profile on this portal.

    6. The company/organisation will also need to be verified by Masikio.com using email address provided.

    7. Lastly, you will need to allow emails from @masikio.com domain on your email security settings.

    Place free advert on the Masikio.com home page

    1. Search and navigate to your company profile page and select "Edit".

    2. Upload a free advertisement image and save.

  • Terms and Conditions

    Please read these Terms of Service completely using masikio.com which is owned and operated by masikio.com. This Agreement documents the legally binding terms and conditions attached to the use of the Site at masikio.com. By using or accessing the Site in any way, viewing or browsing the Site, or adding your own content to the Site, you are agreeing to be bound by these Terms of Service.

    Intellectual Property

    The Site and all of its original content are the sole property of masikio.com and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.


    masikio.com reserves the right to terminate your access to the Site, without any advance notice.

    Links to Other Websites

    Our Site does contain a number of links to other websites and online resources that are not owned or controlled by Masikio.com. Masikio.com has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.

    Changes to This Agreement

    masikio.com reserves the right to modify these Terms of Service at any time. We do so by posting and drawing attention to the updated terms on the Site. Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms of Service. Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access the masikio.com site immediately.

  • How Masikio Collect and Use Information

    Masikio.com collect the following types of information about you;

    Information you provide to Masikio directly:

    We ask for certain information such as your screen name/username, company name (not your real name), website, phone number and e-mail address when you register for a masikio account, or if you correspond with us. We may also retain any messages you send through the Service, and may collect information you provide in User Content you post to the Service. We use this information to operate, maintain, and provide to you the features and functionality of the Service. For corporate users, your company detail is publicly disclosed but for ordinary users, only your screenname/username (not your real name) will be published publicly. Once published your username and / or real name may not be able to be removed.

    Information Masikio may receive from third parties:

    Masikio may receive information about you from third parties. For example, if you access our websites or Service through a third-party connection or log-in, for example, through Facebook Connect, by “following,” “liking,” adding the masikio application, linking your account to the masikio Service, etc., that third party may pass certain information about your use of its service to masikio. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook/Twitter UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. If you allow us access to your friends list, your friends’ user IDs, and your connection to those friends, may be used and stored to make your experience more social, and to allow you to invite your friends to use our Service as well as provide you with updates if and when your friends join masikio. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Masikio Service. You may also unlink your third party account from the Service by adjusting your settings on the third party service.

    Inviting a friend to use Masikio:

    Masikio may, in its sole discretion, develop a feature that allows you to invite third parties to the Service. If you choose to use our invitation service to invite a third party to the Service through our “Invite a friends” feature, you may directly choose a friend to invite through your Masikio account – but we do not require that you import your contacts list to the Service, and we do not retain the information contained in your contacts list. You understand that by inviting a friend to masikio through the “Invite a friend” feature, you are directly sending an email from your Masikio personal accounts and that we are not storing your contact list. Since this invitation is coming directly from your Masikio account, we do not have access to or control this communication.

    Inviting your friends on the Service:

    Masikio may, in its sole discretion, develop a feature that allows you to locate your friends with masikio accounts through a “Invite a friend” feature. The “Invite a friend” feature allows you to choose to locate friends either through (i) your contact list, (ii) social media sites (such as Twitter or Facebook) or (iii) through a search of emails on Masikio Forum or Feedback system. If you choose to find your friends through your contact list, then you agree to provide Masikio access to your contact list such that we can perform the search necessary to determine whether or not someone associated with the information you provide is using Masikio. If you choose to find your friends through social media sites, then you understand that the information these sites provide to use to conduct this type of search is governed by their privacy policies and your account settings on those sites. If you choose to find your friends through a search of emails, then simply type a email to search and see if that email appears on our Service. Note that we do not retain any information contained in your contacts list, or information from social media sites about your contacts, and we do not use such information for any purpose other than to help you find your friends on Masikio Forum.

    Analytics information:

    We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

    Cookies information:

    When you visit the Service, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets masikio help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us or our business partners to track your usage of the Service over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.

    Commercial and marketing communications:

    We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Service-related emails (e.g., account confirmation, credential reset/updates/instructions, reminders and changes/updates to features of the Service, technical and security notices). You may not opt out of Service-related emails. You may also be able to be “found” on masikio based on information that you provide (see “Invite a friend on Masikio”) above.

    Sharing of Your Information

    We will not rent or sell your information into third parties outside Masikio and its group companies (including any parent, subsidiaries and affiliates) without your consent, except as noted below:

    Who we may share your information with: We may share your information with third-party business partners and Trusted Users for the purpose of providing the Service to you. Third party business partners will be given limited access to your information as is reasonably necessary to deliver the Service, and we will require that such third parties comply with this Privacy Policy, or operate under a similar privacy policy. Who can see User Content: Any User Content that you voluntarily disclose for posting to the Service becomes available to the public and cannot be removed, except by yourself or Masikio in its sole discretion. But note that on Masikio, User Content may not be totally removable from public view, as copies may remain viewable in cached and archived pages of the Service, on other sites that have republished or ket them on a differet media, or if other Users have copied or saved that information. If you do not wish your User Content to be available to the public, please don’t post it on Masikio. Your screen name is published because we beleive that it is not your real name. If however, you did not provide any screen name, we would publish your identity as "Anonymous" instead of your email address. Who can see your IP address: We would use your IP only to inform the ublic of where your Feedback are posted from. A selection of Trusted Users with administrative powers on Masikio have the ability to review IP addresses of users to reduce abusive behavior. Any third party service embedded on Masikio such as an advertiser, video provider, social network or other third party will also have access to your IP address. Who can see your email address: If you enter an email address, you will enable communication from Masikio and other Users. If you reply to users or participate in group Masikio activities such as Forum and Surveys, your email address will be shared with these users.

    Adverts on Masikio:

    Masikio may also share certain information such as your location, browser, and cookie data and other data relating to your use of our Service with our business partners to deliver advertisements (“ads”) that may be of interest to you. masikio may allow third-party ad servers or ad networks to serve advertisements on the Service. These third-party ad servers or ad networks use technology to send, directly to your browser or mobile device, the ads and ad links that appear on the Service, and will automatically receive your IP address when they do so. They may also use other technologies (such as cookies, JavaScript, device identifiers, location data, and clear gifs) to compile information about your browser’s or device’s visits and usage patterns on the Service and on other websites, and to measure the effectiveness of their ads and to personalize the advertising content delivered to you. For example, Google uses DART cookies in order to deliver ads to you through the Service. Google's use of the DART cookie enables it and its partners to serve ads to you based on your visit to the Service and previous websites that you may have visited. Other advertising networks also use similar cookies, clear gifs, or other mechanisms to deliver targeted advertising to you through the Service. You can delete these cookies by following the instructions here: http://www.masikio.com/Clear-Your-Browser%27s-Cookies . You may opt out of use of Google’s DART cookie and cookies placed by Network Advertising Initiative (NAI) certified ad networks here: http://www.networkadvertising.org/managing/opt_out.asp . Opting out of these cookies will be effective not only on the Service, but on all websites with NAI certified advertising networks. However, these opt-outs will be ineffective on networks that are not NAI certified. Please note that an advertiser may ask masikio to show an ad to a certain audience of Users (e.g., based on demographics or other interests). In that situation, masikio or our Partners determines the target audience and masikio serves the advertising to that audience and only provides anonymous data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach. To enhance your user experience or help us improve and measure our effectiveness, masikio may embed code from third parties on the Service. Examples of such parties may include Facebook, Twitter, Pinterest, Google, YouTube, Howcast, VideoJug, AOL, and others. These third parties may collect information about you including IP address, cookies in ways masikio does not control. The Masikio Privacy Policy does not apply to, and we cannot control the activities of third-parties. Please consult the respective privacy policies of such third parties or contact such third parties for more information.

    Instances where Masikio is required to share your information:

    Masikio.com might disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security, quality or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of masikio, our Users, or others.